FEDHEALTH FLEXi MESS

Fedhealth had recently changed some of their packages including media vault & wallet savings that need transferring of funds from one to the other. I cannot access this facility & thus had to pay a large amount out of pocket for med's. I spent R150 in airtime trying to access an agent to advise me. Started 10 live chats all day & not one reverted back. Of course my broker from the Hereford Group is also missing in action & I can get no help from her either. I can't imagine I am the only one with this problem & wanted it sorted by Friday so that I can claim back the money's expended today. Regards. Dr Doma C Pea****