Fedhealth fails to answer my questions. Why cannot I get a truthful answer?

<p>All I have received in over 2 weeks of waiting is an answer that waffles and obfuscates!</p> <p>PLEASE STUDY THE RULES OF MAXIMA EXEC!! This ridiculous and pointless instruction is NOT IN THE RULES! It only applies to PMB Chronics and NOT CHRONICS!!!<br /> <br />My query is repeated once again:<br /> <br />“Published Jan 10 2017 - Could somebody at Fedhealth kindly explain to me how I am benefiting by having to purchase my chronic medication from Dischem? This is extremely inconvenient and costly for me. I must now drive to Dischem and pay for parking! I take exception to being instructed to do so. I also take exception to being penalised by a 40% surcharge being levied if I don't obey! My corner pharmacy charges the “Scheme Rate Amount” but I still am punished with an unfair levy!<br />Fedhealth, why are you doing this to your members? What possible savings are there for our Scheme? My pharmacist assures me that he will match Dischem’s prices. Does Dischem charge less than the Scheme Rate? If so, my pharmacist will do likewise!”</p>