SA
Sherelene A
1 reviews | Active since Jul 2011
04 May 2021, 16:30
Fedhealth doesn't cover much
I really do NOT recommend this medical aid. They dont cover ANYTHING (and I mean anything) besides GP visits and chronic diseases. They wont pay R20 for metformin for insulin resistance but they'll be willing to fork out hundreds of thousands when it turns into diabetes and they wont cover the Daisy contraceptive because its USUALLY used for acne. I've argued that this was not prescribed for acne but they still wont cover. they dont cover any blood tests. So dont bother with them really. Even admissions is a co payment. Its not worth it
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Replies (3)SA
Sherelene A's updateReviewer Update
04 May 2021, 16:31Also I forgot to mention that customer service is extremely rude and unhelpful
SA
Sherelene A's update04 May 2021, 16:31
Reviewer Update
Also I forgot to mention that customer service is extremely rude and unhelpful
Fedhealth Medical Scheme's replyOfficial
05 May 2021, 08:34Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply05 May 2021, 08:34
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
05 May 2021, 16:01Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply05 May 2021, 16:01
Official
Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth