tT
thatomosito T

1 reviews | Active since Aug 2016

31 Jan 2024, 18:25

FEDHEALTH doesn’t care for nothing!!!!

Fedhealth you’re the worst medical scheme I’ve used in my life, disgusting service!! I have now 3 claims that you rejected and it’s so sad because I communicate with the agents before I consult. Days ago I made I was told I can go to any Optometrist I need to ensure I have enough funds on the wallet which the agent loaded for me, now what did you pay online R300 when the agent loaded R2000?? Yoh! I’m tired of fighting with you guys its Not fair. Also I’m supposed to be covered until today but my membership number is invalid, why?

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply01 Feb 2024, 09:15
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth
tT
thatomosito T's update06 Dec 2024, 12:01
Reviewer Update
Hi Fedhealth team,

Could you please explain why am I still being debited on the cancelled policies.