NB
Nadia B

1 reviews | Active since May 2015

14 Mar 2019, 13:40

Fedhealth does not pay anything!!!

Since Fedhealth changed their plans, I now suddenly need to pay additional money to get "day to day"so I basically pay R6000 for a hospital plan!!

I had to go for a scan, they gave the doctor a authorization number, I had to pay R2200 excess, now the want me to pay for the scan R9000!! Why did they give an authorization number then??

I also had to pay medicine, ENT account etc......Why do I pay for a service I do not receive???? I need to change to a medical aid that knows what service is. I can not pay R6000 per month for nothing!!!

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply15 Mar 2019, 12:21
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply20 Mar 2019, 12:21
Official
A consultant has tried contacting you and was unsuccessful, however an email has been sent to you. 

Kind Regards
The Fedhealth Online Team