AH
Adrian H

1 reviews | Active since Dec 2011

03 May 2022, 18:08

Fedhealth does not honour claims

I pay nearly R9000 a month, but my claims for subscription medicine gets rejected on a regular basis, I put money from my vault into my wallet, but it seems to disappear from my wallet for unknown reasons. I've tried to get advice online but get totally confused with the vault/wallet system

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply04 May 2022, 08:41
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth 
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply04 May 2022, 10:51
Official
Dear Fedhealth Member,

Kindly note, the social media team is currently trying to reach you.

Regards,

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply04 May 2022, 12:39
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Family