MB
Marisa B

1 reviews | Active since Oct 2017

25 May 2021, 14:50

FEDHEALTH DISMAL COVID VACCINE EFFORT

Extremely disappointed how Fedhealth is treating its members re. the Covid Vaccine. Their reply as to why they not offering vaccine sites is because they say it is a government thing. Cannot be: because Discovery Health is doing vaccines at its HO in Sandton and already sorting out their under 60s with comorbidities via their own portal. All Fedhealth does is send out tons of communications abouts masks and fatalities. Nothing concrete re. Vaccines. Even the general EVDS link they sent out a day later. Most of us got it from the media the day the app went live. As for arguing the vaccines are free: they are not. We pay contributions monthly. My case since I started at Fedsure 1988. I have an 89 year old mother with Fedhealth. I have registered her myself. Fedhealth has done nothing to assist. The least you can do is help the over 80s.

0
Replies (4)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply25 May 2021, 15:08
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 

Best Wishes

Fedhealth
MB
Marisa B's update25 May 2021, 15:15
Reviewer Update
The standard reply
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply25 May 2021, 16:00
Official
Dear member, a consultant has been in contact with you and detailed feedback has been provided.

Best Wishes

Fedhealth

MB
Marisa B's update25 May 2021, 16:02
Reviewer Update
The consultant has no answer as to why Discovery Health is able to vaccinate its members at HO but Fedhealth has nothing in place to assist even those members over 80 years of age.