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cindy H

1 reviews | Active since Aug 2015

10 Oct 2024, 09:50

FEDHEALTH Dental Cover

*** FEDHEALTH I am so frustrated!!!!!. I am already paying every month R7000 for my family as I cannot afford a higher plan. This year they have taken off dental general anesthetic for children under 7 years old on our plan. My son that is 5 years old requires teeth to be removed. The dentist wrote a motivational letter requesting GA as she doesn't want to traumatize him. I sent through the letter to be told on 25 Sept insufficient clinical information they requested a pan-x-ray. I sent through the pan x-ray to be reviewed by the dental board and no communication, until I called this morning. He is 5 years old and wont sit still can you at least consider paying like 60% of the bill why cannot you cover!!!!!!!

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply10 Oct 2024, 09:52
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth