MS
Mark S

1 reviews | Active since Jul 2021

21 May 2024, 10:19

Fedhealth

I personally an so disgusted in this companies practice.I have since seen they were rated in the top 5 worst medical aid schemes in South Africa. I am so damn livid with this company. I cancelled my insurance with them back in Dec 2020. In April 2024 I received a statement which showed a zero balance, however the statement also they wrote off the credit of R3288.08 on the 1st of March 2024. What is wrong here not once in 2021/2022 nor 2023 did they send me a statement reflecting a credit balance. I believe there are many people if not thousands they are doing it to, I was unaware of this credit as I never overpaid, however this credit is a reward back for every year you are with them. Please if you were with Fedhealth and cancelled or moved insurance check your statements

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply21 May 2024, 10:22
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth