Fedhealth customer experience is **********

Seriously!!!!!! Fedhealth offer programs to encourage health and welfare but when you make enquiries you are stone walled. No response. No action. NOTHING!!!! Appears they would prefer you to stay unhealthy yet they can 'claim' that they do so much for their members. Absolutely BS. Nothing nothing nothing. All I want is an answer on using a Biokinetist and you would swear I was a ghost as there is just absolutely no response.