LE
Lambertus E

1 reviews | Active since Nov 2020

19 Jan 2021, 15:27

Fedhealth communication service

Have been member for many years and used to get excellent service. These days it is highly frustrating and almost impossible to communicate with a human being that knows his/her job and able to answer queries sensibly. Slow response to e-mail queries (if they bother to respond)

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply20 Jan 2021, 13:30
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 

Best Wishes

Fedhealth

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply29 Jan 2021, 16:09
Official
Dear Member, a consultant has tried contacting you and was unsuccessful, however an email has been sent to you. 

Best Wishes

 Fedhealth