CB
Chantelle B
1 reviews | Active since Jun 2016
25 Jan 2023, 07:27
Fedhealth bad service
Worst service. Multiple requests for them to contact me with regards to joining the medical aid. Sent emails with documents to join and never got any feedback. Seems like they have enough members because I've been trying to join since November
Helpful (0)
Replies (3)0
Replies (3)
Fedhealth Medical Scheme's replyOfficial
25 Jan 2023, 08:24Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply25 Jan 2023, 08:24
Official
Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
CB
Chantelle B's updateReviewer Update
25 Jan 2023, 08:31I've requested a call back twice on the website and sent the relevant documents trough multiple times. Now I have to complete and scan a new 2023 application form. I've been without medical aid for a month now. How will the service be once I've joined if this is how I struggle to simply become a member
CB
Chantelle B's update25 Jan 2023, 08:31
Reviewer Update
I've requested a call back twice on the website and sent the relevant documents trough multiple times. Now I have to complete and scan a new 2023 application form. I've been without medical aid for a month now. How will the service be once I've joined if this is how I struggle to simply become a member
Fedhealth Medical Scheme's replyOfficial
25 Jan 2023, 13:37Dear Chantelle,
A query has been logged with our sales department to contact you urgently.
Best wishes,
Fedhealth
A query has been logged with our sales department to contact you urgently.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's reply25 Jan 2023, 13:37
Official
Dear Chantelle,
A query has been logged with our sales department to contact you urgently.
Best wishes,
Fedhealth
A query has been logged with our sales department to contact you urgently.
Best wishes,
Fedhealth