Fedhealth bad service

<p>i recently requested a paid letter on my account which I have paid in full. I was promised I would get a letter was the account is paid in full. Unti today still nothing. I have made numerous calls to medical aid but no one seems to know what's going on in that place. Evertime I call I get different reference number and empty promises. I have done my part your service is poor and very disappointing. I would not recommend anyone to join you. One of your consultants put down the phone on my wife speak of bad employees.</p>