MK
Mariette K
1 reviews | Active since May 2022
27 May 2022, 20:32
Fedhealth bad customer service
We need urgent assistance from their customer service today and no one was available they left at 12pm for a staff function. Seriously!!? Bad customer service, very disappointed
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Fedhealth Medical Scheme's replyOfficial
27 May 2022, 20:39Dear Mariette,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00, Monday to Friday. One of our consultants will contact you on Monday morning to discuss your enquiry.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's reply27 May 2022, 20:39
Official
Dear Mariette,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00, Monday to Friday. One of our consultants will contact you on Monday morning to discuss your enquiry.
Best wishes,
Fedhealth