RC
Rick C

1 reviews | Active since Feb 2019

26 Feb 2019, 13:23

Fedhealth - Average to Below Zero

Pathetic service to say the least. No communication s****s, how long does it take to return a call - weeks??? Do you want the money or not?

I have been trying to activate the MediVault since 20 Feb 2019 but yet you are not allowing me to do so. I am not taking a loan as your advisers are saying and then have to pay it back monthly - MONEY PAID TO YOUR ACCOUNT CASH FOR ME TO USE. Is this so difficult.

It is strange how you control a new product but when an adviser tells you otherwise - who is the one not actually knowing what they are doing or saying?

I can start the name and shame game if you would so prefer.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply27 Feb 2019, 08:44
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply01 Mar 2019, 10:46
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Online Team