DvdW
Dominique van der Watt

1 reviews | Active since Oct 2013

13 Aug 2025, 18:15

Fedhealth – Always There When It Matters Most

Thank you, Fedhealth, for truly being there for me and my family. Earlier this year, my child was rushed to the ER while we were still in the waiting period. Even though our cover had literally just started, you still stepped in to help us in our time of need, and for that, I will forever be grateful.

Just this past weekend, my dog had a sudden emergency. I remembered that our medical aid includes pet cover, so I submitted a claim. Today, I received an email from the very professional and kind Daniel Gainsford letting me know it was approved and will be paid. I fully understand the excess and have no problem with it. Once again, you were there when it mattered most.

On top of that, I even enjoy using your Savvy Rewards program. Thank you, Fedhealth, for providing more than just medical cover ... you provide peace of mind.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply14 Aug 2025, 14:10
Official
Dear Member 

Thank you for submitting your feedback to us, we are glad to hear that you have received such great service. We will convey the message to our team. 

Best wishes, 

Fedhealth