MP
Margaret P
1 reviews | Active since Jun 2020
07 Apr 2022, 09:39
FEDHEALTH AGAIN
I have a claim for PathCare which should be paid out of PMB, all codes from my instructions sheet are correct, yet FedHealth is claiming that they are incorrect. This dispute is going on since December last year and in the mean time the Path Care account is not paid. It is so frustrating, you can't talk to an live agent only virtual which is even worse. However the fees of this Medical Aid are rising but when you need help you are ignored. WHAT IS GOING ON ????
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Fedhealth Medical Scheme's replyOfficial
07 Apr 2022, 10:17 Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply07 Apr 2022, 10:17
Official
Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth