FL
Francois L

1 reviews | Active since Oct 2022

14 Oct 2022, 12:14

Fedhealth accounts

Fedhealth has suspended my account twice now, according to them because of a system glitch. Everytime this happens i need to pay claims out of my my own pocket Can not get hold of any manager, as the consultants refuse to connect you to 1. Account controller also do not take any calls. Worst medical aid i ever dealt with. After 4 yaers i am canceling with them.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply14 Oct 2022, 13:44
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth