JT
John T
1 reviews | Active since Mar 2009
02 Sept 2020, 06:19
Fedhealth a roach motel once in can never get out.
My wife cancelled two policies with Fedhealth in April due to lockdown and loss of her job. Every single month since then they have raised the debits against her account forcing her to go and queue at the bank to reverse them. I have written 13 e-mails and spoken to consultants three times. Nothing has been done these *********** fools still raise the debits and yet again yesterday the 1st of September the debits were raised.
She is now forced to go and queue at the bank again this morning to change her account details and inform her other creditors accordingly. Fedhealth accounts dept is in a shambles run by *********** idiots. What they are doing is clearly *******.
How many other loyal Fedhealth customers have been forced to cancel their medical aid due to Covid lockdown and loss of income and have been forced to suffer at the hands of these *****s, I wonder.
Helpful (0)
Replies (5)0
Replies (5)
Fedhealth Medical Scheme's replyOfficial
02 Sept 2020, 07:15Thank you so much for your review we will be in touch shortly.
Best Wishes
The Fedhealth Online Team
The Fedhealth Online Team
Fedhealth Medical Scheme's reply02 Sept 2020, 07:15
Official
Thank you so much for your review we will be in touch shortly.
Best Wishes
The Fedhealth Online Team
The Fedhealth Online Team
JT
John T's updateReviewer Update
02 Sept 2020, 07:54I won't hold my breath
JT
John T's update02 Sept 2020, 07:54
Reviewer Update
I won't hold my breath
Fedhealth Medical Scheme's replyOfficial
02 Sept 2020, 10:45A consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
The Fedhealth Online Team
Fedhealth Medical Scheme's reply02 Sept 2020, 10:45
Official
A consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
The Fedhealth Online Team
JT
John T's updateReviewer Update
02 Sept 2020, 12:48Same BS reply as before. This has been going on now since April. That's almost 6 months. Why don't you cancel the ******* debit you keep on presenting for services not rendered and all will be over. Wake up and stop cheating people.
JT
John T's update02 Sept 2020, 12:48
Reviewer Update
Same BS reply as before. This has been going on now since April. That's almost 6 months. Why don't you cancel the ******* debit you keep on presenting for services not rendered and all will be over. Wake up and stop cheating people.
JT
John T's updateReviewer Update
02 Sept 2020, 14:55Yes a consultant called Nqibeli called my wife and told her it was September and they needed 30 days.
With as much patience as she could muster she explained in his own language that the policies had been cancelled in April already and that I had sent them 13 e-mails to attest to this.
Not one reply have I had except for "We received your correspondence and will be in touch here is a reference number". Nothing resolved ever.
Their collective stupidity is astounding.
They will keep on debiting their customers long after they have left or are dead just to show revenue and income for services never rendered. They are ******, charlatans and con men. They should be prosecuted for ***** and shut down. Out of the 10 worst medical aid companies in SA they are number 9.
Google it!!!!
Anyway my wife changed her account at the bank today so they can go on debiting until they are all dead. This of course has caused my wife inconvenience as she has to build up a good credit record all over again thanks to these gangsters.
With as much patience as she could muster she explained in his own language that the policies had been cancelled in April already and that I had sent them 13 e-mails to attest to this.
Not one reply have I had except for "We received your correspondence and will be in touch here is a reference number". Nothing resolved ever.
Their collective stupidity is astounding.
They will keep on debiting their customers long after they have left or are dead just to show revenue and income for services never rendered. They are ******, charlatans and con men. They should be prosecuted for ***** and shut down. Out of the 10 worst medical aid companies in SA they are number 9.
Google it!!!!
Anyway my wife changed her account at the bank today so they can go on debiting until they are all dead. This of course has caused my wife inconvenience as she has to build up a good credit record all over again thanks to these gangsters.
JT
John T's update02 Sept 2020, 14:55
Reviewer Update
Yes a consultant called Nqibeli called my wife and told her it was September and they needed 30 days.
With as much patience as she could muster she explained in his own language that the policies had been cancelled in April already and that I had sent them 13 e-mails to attest to this.
Not one reply have I had except for "We received your correspondence and will be in touch here is a reference number". Nothing resolved ever.
Their collective stupidity is astounding.
They will keep on debiting their customers long after they have left or are dead just to show revenue and income for services never rendered. They are ******, charlatans and con men. They should be prosecuted for ***** and shut down. Out of the 10 worst medical aid companies in SA they are number 9.
Google it!!!!
Anyway my wife changed her account at the bank today so they can go on debiting until they are all dead. This of course has caused my wife inconvenience as she has to build up a good credit record all over again thanks to these gangsters.
With as much patience as she could muster she explained in his own language that the policies had been cancelled in April already and that I had sent them 13 e-mails to attest to this.
Not one reply have I had except for "We received your correspondence and will be in touch here is a reference number". Nothing resolved ever.
Their collective stupidity is astounding.
They will keep on debiting their customers long after they have left or are dead just to show revenue and income for services never rendered. They are ******, charlatans and con men. They should be prosecuted for ***** and shut down. Out of the 10 worst medical aid companies in SA they are number 9.
Google it!!!!
Anyway my wife changed her account at the bank today so they can go on debiting until they are all dead. This of course has caused my wife inconvenience as she has to build up a good credit record all over again thanks to these gangsters.