LN
Lu-Anne Naidoo

1 reviews | Active since Aug 2019

10 Aug 2022, 12:29

Fedhealth - A medical aid that really cares about clients needs! Simply the best medical aid ever in understanding and providing excellent service! 200/200

Fedhealth is one of the best and most understanding medical scheme’s ever! I’m shocked at the service and communication I’ve received for my recently new diagnosed case that I was totally unaware of. I’ve explained myself with all honesty and true and I’m so taken back by the feedback I’ve received. We need more compassionate and understanding people like the Fedhealth management and underwriting department who really believes in people and stand for the betterment of its clients! I am truly amazed at the feedback I’ve received and I really thank you from the bottom of my heart for accepting and understanding my situation. I would also like to thank the consultants who helped me along the way I’ve probably speak to half of Fedhealth’s team and there’s to many names to mention but you all did a fantastic job in escalating. It was a super stressful situation for me but thankfully the Fedhealth team was always behind me. You definitely got a lifetime client in me. God bless and keep everyone that has dealt with my case…

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply10 Aug 2022, 12:35
Official
Dear Brendon Balaram,

Thank you for submitting your feedback to us, we are glad to hear that you have received such great service from our team. We will convey the message to our team.

Best wishes,
Fedhealth
LN
Lu-Anne Naidoo's update10 Aug 2022, 13:03
Reviewer Update
I think you have my name wrong :)