TK
Thandeka K

1 reviews | Active since Jan 2020

09 Jan 2020, 22:13

Fedhealth

Fedhealth has proven to be the worst medical scheme ever! They never pay any claims sent to them. Just last month I asked one of the consultants to authorise a certain Hospital that I went to but Instead the consultant put in a wrong date and now they don't want to pay because the claim date from the hospital doesn't correlate with theirs on the authosation letter. I'm so disappointed in this medical aid because I've been having problems with them ever since I joined in. I hope my issue will be resolved because for the past 2 days I have been struggling to get assistance from them.

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply10 Jan 2020, 07:54
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result. 
Best Wishes
Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply17 Jan 2020, 12:46
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Family