LM
Lorenz M
1 reviews | Active since Nov 2015
05 Nov 2015, 06:21
Fedhealth
Suspension of services because of debt of R994.00. Main Member has changed from wife to husband and because the previous member (wife) is owing the abovementioned amount of money all services have been suspended. We as a family have been members of Fedhealth for many years. My wife received an SMS on Tuesday at 16:25 informing us of the suspension of services. Greed obviously is the name of the game. Had they taken the time and effort to check up on our payment history they would have seen that we are not bad apples and have never defaulted on any payments when made aware of it. Tight financial controls are good but not to the detriment of their long-term clients.
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Replies (1)Fedhealth Medical Scheme's replyOfficial
05 Nov 2015, 11:00Hello ZNEROL,
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's reply05 Nov 2015, 11:00
Official
Hello ZNEROL,
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
