Fed up with Fedhealth.

We have been with Fedhealth for over 7 years. In the last 3 odd years both my husband and I have had to have procedures done. Our monthly fee is R7100/month and yet now they are taking R10900.00 off our account every month. Why we ask? From what we can gather if you don't use their specified doctors they hassle and DON'T pay your specialists. Shocking service and then if you have a problem you must speak to a robot!!!!! No support from their side just pay in time and time ago. We are fed up with them.