Feadhealth don’t know their heads from their @$$€$!!

I requested fedhealth to register 2 of my kind with PMB’s in January already. The consultant that I spoke to confirmed that 1 of the 2 was approved and that I need to send patient records from the dr for approval for the second. A month later I receive a bill from the cardiologist. When I phone Fedhealth to find out what up, they say that neither has been registered with PMB’s. I have made several phone calls in the following months and requested that this be done, I’ve spoken to a few consultants and team leads and I have had 0 correspondence from them to date. Every time I phone I have to repeat the same story. And every time the consultants tell me a different story. This is absolutely pathetic to say the least. Maybe this review will get their attention for someone to phone me back!