MT
Mandie T

1 reviews | Active since May 2016

31 Dec 2019, 08:11

false advertising

The one benefit that amazed us with fedhealth is the one option that if your medical aid is exhausted that you can still nominate one doctor that you can visit which they pay the consultation. Now i get an account from the nomiated doctor that fedhealth did not pay the 2 visits

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply31 Dec 2019, 10:40
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result. 
Best Wishes
Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply31 Dec 2019, 14:01
Official
Detailed feedback has been provided by email.
Best Wishes
Fedhealth