Extremely Frustrating Experience With Fedhealth

I’m extremely disappointed with my experience trying to cancel my Fedhealth medical aid. Even after following the proper steps, they refused to terminate my membership and insisted on a three‑month notice period simply because I’m on a group scheme. It makes no sense — when you leave an actual job, you only give one month’s notice, yet Fedhealth expects three times that just to cancel a medical aid. In over 20 years of being on medical aids, I have never experienced anything like this. On top of that, I would get notices saying my cover had been terminated for “non‑payment,” even though they were deducting from my salary every month. The whole experience has been stressful and frustrating. A colleague even warned me beforehand, and I regret not listening.