KL
Karen L

1 reviews | Active since May 2022

30 Mar 2023, 12:57

Excuses

Here we go again!!!Every time I have a complaint it's Fedhealth.My daughter had her wisdom teeth out on 2nd March and Fedhealth have still not been able to process the claim correctly. With hospital Authorization they attempted to pay both the anesthetist and surgeon from.our day to savings.After 3 references and numerous phone calls they tell me there is a system error and the codes can't be linked. Is my daughter the first person to be operated on to have her wisdom teeth out????

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply30 Mar 2023, 13:17
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth