PS
Priscilla S
1 reviews | Active since Feb 2020
15 Jun 2021, 11:01
Exceptional service received from Fedhealth and the Call Centre Agent
Wow experience, received first time resolution to my enquiries from the CC Agent Marlon. He was patient, clear and knew his product 200% I did not have to repeat my questions or ask him to come down to my level for me to understand the product as he was so well equip to deal with each and everything I had concerns about. Due to his amazing service I have decided to stay with Fedhealth as they have my best interest at heart and I am at the right Scheme for any of my medical needs. Fedhealth ROCKS!!!! I would recommend the Scheme to anyone as they do not force benefits on their members they provide the opportunity to the members to make choices as to what medical services we require.
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Replies (1)Fedhealth Medical Scheme's replyOfficial
15 Jun 2021, 11:35Dear Member
Thank you for submitting your feedback to us, we are glad to hear that you have received such a great service from our team. We will convey the message to our team.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's reply15 Jun 2021, 11:35
Official
Dear Member
Thank you for submitting your feedback to us, we are glad to hear that you have received such a great service from our team. We will convey the message to our team.
Best wishes,
Fedhealth
