mS
mark S

1 reviews | Active since Aug 2010

20 Nov 2015, 08:40

Excellent Service received

I am not the easiest person to deal with when phoning a call centre. And I was not the easiest person when I phoned Theresa. I must say that she has a great attitude, handled the call with such excellent professionalism and that cannot go unnoticed. <br> <br> I feel that everyone should know that she is doing amazing work. <br> <br> Thank you Theresa, I hope your managers see your hard work and that you get rewarded.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply20 Nov 2015, 10:07
Official
Hello markskuce,

Thank you so much for your kind words and comments.
We really appreciate you taking the time to let us know that you have had an excellent customer service experience. It's good to know that we are doing it right!

Kind Regards
Your Fedhealth Family