TR
Tshifhiwa R

1 reviews | Active since Aug 2021

24 Mar 2023, 14:05

Excellent Service from Thabiso Pieterson

I received the greatest service from Mr. Thabiso Pieterson today. The gentleman was patient with me and even went the extra mile to ensure that by the end of the call my issue was resolved. He not only advised but communicated with various departments/persons to guarantee that I was assisted. He waited for me confirm on the App that all was in order. Thank you Sir.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply24 Mar 2023, 14:16
Official
Dear member, 

We acknowledge receipt of your compliment.  

Providing superior customer service is important to us and any feedback we receive from our clients is an opportunity for us to measure and improve our service. 

Thank you for choosing Fedhealth!  We appreciate you taking time to comment on your experiences with us.  

Regards The Fedhealth Family.