CS
Candy S

1 reviews | Active since Oct 2012

12 Nov 2015, 13:38

Excellent Service

To be honest i normally dread to call Fedhealth as i do find their customer service when querying claims can be very frustrating but to my surprise when i called in today i was assisted by someone with the name Ronel all i can say is wow & thank you! Fedhealth really need to realize that she is a huge asset to your customer service department. Ronel went out of her way to assist me more than i even requested ! Its given me some hope. My ***

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Nov 2015, 15:26
Official
Hello CS_28,

Thank you so much for your kind words and compliments! We really appreciate you taking the time to let us know that we are doing it right!

Kind Regards
Your Fedheatlh Family!