DB
Desire B

1 reviews | Active since Dec 2021

28 Dec 2023, 12:04

Excellent consultant

I struggled to get a claim paid. Tshepiso phoned me back when i ran out of airtime which i am sure anyone will appreciate in these difficult economic times. She spoke to her senior consultants about the situation so that we could resolve the issue. She was very profesional and friendly. It just shows you how good company Fedhealth is by training their consultants to know exactly how to help. Well done Tshepiso and fedhealth

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply28 Dec 2023, 12:08
Official
Dear Member 
 
Thank you for submitting your feedback to us, we are glad to hear that you have received such great service from our team. We will convey the message to our team. 
 
Best wishes, 
 
Fedhealth