Excellent call centre assistance

I have been trying to sort out my father's medical aid shortfall bill for 4 months. Each month I call in and speak to a Helpdesk person and try to clear up the issues. The agents have been very well trained, and in particular, Lindiwe Radebe, who I spoke to this morning, was extremely efficient. She was patient, accurate, and offered to go above and beyond what was required of her to clear up my enquiry. I am very impressed with Lindiwe. Thank you!