lM
lindiwe M
1 reviews | Active since Nov 2012
12 Jan 2021, 11:32
emergency non payment hospital bill
my son was hospitalized on the 23dec 2020. it was an emergency as he had dislocated his elbow. my brother took him to the nearest hospital. i met them at the hospital and confirm with the hospital because its not a network hospital. they told me no need for co payments as its an emergency and according to my knowledge an emergency can be attended at any hospital. only a planned procedure is not covered in non network hospital. fedhealth refuse to pay the medical bills stating they need a co payment of 12500.
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Replies (2)Fedhealth Medical Scheme's replyOfficial
12 Jan 2021, 14:15Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply12 Jan 2021, 14:15
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
22 Jan 2021, 14:48Dear Member, a consultant has tried contacting you and was unsuccessful, however an email has been sent to you.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply22 Jan 2021, 14:48
Official
Dear Member, a consultant has tried contacting you and was unsuccessful, however an email has been sent to you.
Best Wishes
Fedhealth
