cR
cathy R

1 reviews | Active since Jan 2017

18 Oct 2019, 08:42

Emergency - no hospital authorisation medical aid doenst pay

My child was rushed to hospital late at night - now all the bills are coming through as rejected and I must pay out of my pocket. When it is an emergency how do you as a parent think about calling to get authorisation I am sure the hospital needs to take some action also.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply18 Oct 2019, 09:20
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply21 Oct 2019, 11:36
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Online Team