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1 reviews | Active since Jul 2023

04 Mar 2025, 09:13

Don't trust them, they don't mention the "implemenation fee" upfront

Absolute worst!

I would click negative stars if I could.

They do not explain what an Implementation fee is. When they take you through signing the online documents, you are guided to select an online signature, then the broker takes you through the document and says "ok sign" "ok click next then you will sign again" and so on.

And you don't realize part of what you sign is giving CUREMED permission to debit your account.

Their implementation fee is exactly the total if your monthly payment to your insurance/medical aid.

Had I known, I never would have used them!

****s and ****mers. What you sign bypasses your bank from contacting you to grant permission for a debit order mandate.

Worst experience ever!

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply04 Mar 2025, 09:40
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth