DON'T JOINT ITS A DONATION NOT A MONTHLY FEE

I have now tried since the 26th of March 2021 and there is no end to the incompetence of this scheme. When you start to discuss PMB conditions then there is a single answer I don't know. You have to speak to authorizations. Today I spent 1 hour on the phone trying to resolve accounts payable by the scheme by the only explanation given for work not being done is that there is a staff on leave.

I am sorry to be one of those people but when you pay for a service then you expect to get the company run in a competent manner by competent people. The fact that they are unable to manage their leave calendar how can we expect them to manage our funds and scheme?

The references here is FED***9 with query numbers 010421QHXZR2 and 070421QJ2M8G.

When you ask to speak to a team leader or manager they are always in a meeting and there is no one who can actually make any form of a decision on the cases. I have had to get motivations for PMB condition treatments when there is no logic behind scheme rules or the "FUND MANAGER" - when asked if my Dr who has a Masters in Medicine and a Fellowship from the College of Medicine is not sufficient judgement to make these decision the answer is I don't know.