DONT JOIN FEDHEALTH!!!! THEY SERVICE IS HORRIFIC

<p> I took out this medical aid in October 18 2016 neither myself nor my husband has had any pre existing conditions I asked the agent if they were to be anything that we were to suffer from would it be covered she said yes the commencement date was from the 1st of November 2016 and your husband and yourself will be covered, My husband was never diagnosed for any condition before I took out this medical aid he had hardly even visited the doctor, however I had flue like symptoms so my husband had taken me to the doctor on our way to the doctor he had a blackout while driving, we got to the doctor who tested his sugar and found it was between 24-30 and requested for him to be admitted into hospital due to the fact that he was having heart palpitations we were told to go to the hospital and call for authorization when called for authorization we were told that it needs to be sent for the underwriter for investigation and we were told it takes 1 hour for that we called back 4 times all after 1 hours after waiting at the hospital for 5 hours we were told that they still going to contact the general practitioner we went home and continued to follow up with no feedback from fedhealth we called the following day and was told it takes 72 hours so I waited and called back after 72 hours and I was told that they is still no feedback I waited and called back a week later and was told that there is still no feedback they are still waiting to contact the doctor so I put the agent on hold and called the doctor when I took the agent back off hold so she can speak to my doctor she stated she cannot speak to him the underwriter needs to. So the agent informed me that the underwriter will contact the doctor. When I called today 3 weeks later the agent sebata that I spoke to said that it is declined due to the fact that they were unable to contact the doctor they are still investigating. My husband could suffer a heart attack a stroke or even die and still no feedback.... when i joined there was no waiting period now when we need to use this medical aid there are issues they dont care about you or your health to them you are just a number.</p> <p> </p> <p>These are the agents I have dealt with:</p> <p> </p> <p>08/11/2016 Tshidiso Motaung;</p> <p>10/11/2016 Nthabiseng Lekhetho;</p> <p>11/11/2016 Fathima Yusuf;</p> <p>11/11/2016 Quinton Ferguson;</p> <p>21/11/2016 Sibongile Zwane</p> <p> </p>