Do not use them

Item: Fedhealth Medical Scheme
Rating: 1
Author: Erika M

I cannot explain to anyone how much I despise this medical aid. Their self service channels do not work. I spoke to the most rude consultant, Siphesihle, and she basically blamed me for using the self-service channels (the app and WhatsApp) to log a claim, which was apparently never received. The worst medical aid ever

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Replies (1)

Fedhealth Medical Scheme's replyOfficial

11 Sept 2025, 10:15

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth

Fedhealth Medical Scheme's reply11 Sept 2025, 10:15

Official

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth