Disgusting service

I'm extremely disappointed in the way Fedhealth is handling my application, when you call the call centre you get transferred to people that have no product knowledge of there products. The consultants dont put any notes on there system and I have to explain myself over and over again.

I'm 8 months pregnant and Fedhealth is only adding to my stress of constantly having to phone to illiterate consultants and then having to waste airtime. I'm frankly disgusted by your ****mmn service and I want to cancel my membership immediately and move to another insurance company.

It seems that Fedhealth has no competitors the way they treat you as a client. My entire pregnancy is been a stress with this medical aid and they definitely put me out of pocket.

I'm definitely taking this to Facebook and other social media platforms to let other members and potential members know of this pathetic service.