Disgusting Service

If I could give Fedhealth a negative score I would. I called into the call centre and tried to explain to the call centre agent that I am calling on behalf of my mother who is a pensioner. She is not pc savvy and has a basic cellphone… Fedhealth has also changed their FB messaging platform with an absolutely useless bot. The call centre agent was rude and it was like she 2as doing us a favour… I hate to break to you Fedhealth your benefits are ****e and the attitude of some of your call centre agents is shocking… can someone please call my mother on *** to discuss her remaining benefits