MM
Moeti M

1 reviews | Active since Jul 2014

24 Jan 2019, 09:18

DISGUSTING SERVICE

I contacted your customer call center to make an arrangement on the premium and I was put on hold and the lady I spoke to advised that the credit control cannot make an arrangement and i asked her to put me through to the credit control and she advise that they do not take calls.

This is so absurd that you deny your client's an opportunity to rectify any delinquent premiums and as a result I cannot continue to be your client.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply24 Jan 2019, 09:40
Official
Thank you so much for your review we will be in touch shortly.
Kind Regards
 The Fedhealth Online Team
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply05 Feb 2019, 16:53
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Family