DISGUSTING AND DISHONEST BEHAVIOUR

LAST MONTH I SIGNED UP FOR FED HEALTH MAXIMA BASIS COVER BY DAYANAND NAIDOO AND WAS QUOTED R3324 BY THE CONSULTANT .WHEN I RECEIVED CONFIRMATION OF MEMBERSHIP I NOTICED PRICE WAS NOW R6540.50 .I ESCALATED TO SUPERVISOR JACKIE WHO ADVISED THAT NOTHING COULD BE DONE AS THE PRICE WAS R6540.50 AND SHE IS UNSURE AS TO WHY DAYANAND QUOTED INCORRECT PRICE'S SENT HER EMAIL FROM DAYANAND ADVISING THE MAXIMA BASIS WAS R3324 BUT ADVISED SHE COULD DO NOTHING .SHE ESCALATED TO REGIONAL MANAGER .HE CALLED AND ADVISED HE COULD UNFORTUNATELY DO NOTHING AS WELL AND THE CONSULTANT WOULD BE DISCIPLINED .I REQUESTED FOR REGIONAL MANAGER TO ESCALATE TO EXECUTIVE LEVEL. HE ADVISED HE WOULD BUT HAVE NOT RECEIVED ANY ANSWERS <br> <br> IN THE INTERIM I HAVE MEDICAL AID COVER THAT IS NOW SUSPENDED AND MY FAMILY REMAINS NOT COVERED FOR MEDICAL WHILST I BORE ALL CURRENT MEDICAL EXPENSES <br> <br> IT IS SHOCKING THAT FED HEALTH WOULD CONDUCT THEMSELVES IN SUCH A DISHONEST MANNER WHEN WE ARE REQUIRED TO TRUST THIS ORGANIZATION WITH OUR LIVES IN TIMES OF MEDICAL HELP AND HOSPITAL CARE <br> <br> I NEED THIS SORTED URGENTLY BUT I AM BEING GIVEN THE HUGE RUN AROUND <br> <br> THIS IS DISGRACEFUL AND IS TOTALLY UNACCEPTABLE <br> <br> DISAPPOINTED