RW
Rowdene W

1 reviews | Active since Jul 2016

05 Sept 2016, 10:34

disgusted in the service.

<p>I called in on the 25th of August 2016.to change my doctor because of the area i moved to,I asked the lady who helped me to not change my daughters doctor,Now my daughter got sick i rushed her to doctor and her nominated gp could not assist because her doctor has changed,Im disgusted in the service this is not the first time im struggling we pay medical its not for free im waitsting R250.00 airtime holding on with the mediacal while at the doc i got no responce whitch is unfair towards the member.I want my all my airtime money back or i will take this to MEDIA im sick of this!!!!</p>

0
Replies (4)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply05 Sept 2016, 13:04
Official

Thank you for commenting and adressing your concerns. We will do some investigating and a consultant will be in touch.

Kind Regards

The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply05 Sept 2016, 13:06
Official

Thank you so much for your comment. We will do some investigating and a consultant will be in touch as soon as we have a result.

Kind Regards

The Fedhealth Online Team

RW
Rowdene W's update06 Sept 2016, 12:40
Reviewer Update

Still waiting on a responce from Fedhealh!!!! The badest medical aid EVER...Im so sick of this and im not leaving this My daughter is sick and cannot be helped by a gp due to medical aid that messed up,,Once again im waisting not only my time but also airtime & money.

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply04 Oct 2016, 10:18
Official

A consultant has been in touh to address your concerns.

We trust that you are happy with the feedback.

Kind Regards
The Fedhealth Online Team