NP
Nicky P

1 reviews | Active since Apr 2013

02 Jul 2019, 07:59

Disgusted!

After cancelling my m/aid, you continued to deduct the vault amount. I lodged a complaint on hello peter and after much up and down i was finally refunded. I said i would not close the case until I was sure the debit order had been cancelled. On 1 July you took it upon yourself to once again debit my work account not with one debit order but two. I am now sick of this and am going to lodge a charge of theft againts Fedhealth. I am disgusted with the company and have had enough.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply02 Jul 2019, 08:33
Official
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply05 Jul 2019, 11:35
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards The Fedhealth Family