CB
Charline B

1 reviews | Active since Jul 2019

16 Jul 2019, 10:19

Disgruntled customer

So even though I am so unhappy, no one at fedhealth even gives a hoot. They only want to terminate my membership by August. I need to get another medical aid that is not taking my money and cannot pay any of my claims. I need a medical aid that I do not need to pay extra to get savings. The treatment I am receiving from fedhealth is disgusting to say the least.

0
Replies (5)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply16 Jul 2019, 10:46
Official
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply16 Jul 2019, 10:59
Official
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply16 Jul 2019, 11:06
Official
A consultant has been in contact with you and detailed feedback has been provided. 
Kind Regards The Fedhealth Online Team
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply16 Jul 2019, 11:22
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards The Fedhealth Family
CB
Charline B's update16 Jul 2019, 11:41
Reviewer Update
They not understanding what I am saying or how unhappy I am. This is very Irritating. Clear customer care is also not there strong point.