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1 reviews | Active since Jul 2019

30 Aug 2019, 10:24

DISAPPOINTED MEMBER

here i am once again same old story, not to mention being told that the claim was rejecting incorrectly and that there was a system glitch and IT was busy working on it to fix the issue and that there would be no shortfall. It has been a month now, i received an email on 29 /8/2019 a claim acknowledgment of R830.00. on 30/8/2019 i received an sms that a claim has been processed. R100.66 will be paid to the provider. after real consideration i regret joining this scheme , endless unresolved issues. i will consider a new scheme pretty much soon

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply30 Aug 2019, 10:37
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply02 Sept 2019, 08:34
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards
The Fedhealth Family