RL
Ruwaida L

1 reviews | Active since Aug 2014

27 Nov 2018, 07:30

Demanding money 7 months later or threatening to hand me over

I left the Fedhealth medical aid scheme 7 months ago, I get a letter from them 7 MONTHS LATER to say that I owe them R4 500, 7 months later I get this letter, I then tell them that I need to make a payment arrangement as I am a single mother and I cant afford to pay them this money, they sent me a letter demanding that I must pay R600 per month, I then wrote back to say that I absolutely cannot afford an installment of R600 a month, and they are refusing to make an arrangement with me that suits me, 7 months later they want to demand money from me, and threaten to hand me over, if they had contacted me in the month that I had left Fedhealth to settle outstanding monies, but not 7 months later and to demand that I pay this money when I am saying to them that I cannot afford to pay back so much..

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply27 Nov 2018, 11:03
Official
Thank you so much for your review we will be in touch shortly. 

Kind Regards
 The Fedhealth Online Team
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply10 Dec 2018, 10:23
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Family