BB
Brian B
1 reviews | Active since Apr 2023
20 Apr 2023, 10:04
Definite 5 stars for Fedhealth
I have a hospital plan with Fedhealth which I had not used as my health has always been good. Until I was diagnosed with cancer. I could not have asked for a better response from Fedhealth. Within a week I was put onto the oncology program, and they have dealt with all admin and paid every invoice so far. They keep me up to date with their website on bills and payments and are responsive if I have any queries. I am thrilled with their efficiency, and they have made been there for me throughout my cancer treatment.
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Replies (1)Fedhealth Medical Scheme's replyOfficial
20 Apr 2023, 10:46Dear member,
We acknowledge receipt of your compliment.
Providing superior customer service is important to us and any feedback we receive from our clients is an opportunity for us to measure and improve our service.
Thank you for choosing Fedhealth! We appreciate you taking time to comment on your experiences with us.
Best wishes,
Fedhealth
We acknowledge receipt of your compliment.
Providing superior customer service is important to us and any feedback we receive from our clients is an opportunity for us to measure and improve our service.
Thank you for choosing Fedhealth! We appreciate you taking time to comment on your experiences with us.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's reply20 Apr 2023, 10:46
Official
Dear member,
We acknowledge receipt of your compliment.
Providing superior customer service is important to us and any feedback we receive from our clients is an opportunity for us to measure and improve our service.
Thank you for choosing Fedhealth! We appreciate you taking time to comment on your experiences with us.
Best wishes,
Fedhealth
We acknowledge receipt of your compliment.
Providing superior customer service is important to us and any feedback we receive from our clients is an opportunity for us to measure and improve our service.
Thank you for choosing Fedhealth! We appreciate you taking time to comment on your experiences with us.
Best wishes,
Fedhealth
