KM
Keitumetse M

1 reviews | Active since Oct 2023

06 Oct 2023, 14:42

Decline of crucial breast reduction surgery.

I recently went to a surgeon to get a motivational letter for the size of my breast. I have been struggling so much event after losing weight. My case was not even reviewed, I was basically told to change my life style and that they could provide me with services to strengthen my mental health. I have spoken to Multiple agents that said that my plea would be considered and nothing has been done. Am I not even worth a consideration?

0
Replies (4)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply06 Oct 2023, 15:53
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience.  One of our consultants will contact you to discuss your enquiry as soon as possible. 
 
Best wishes,
Fedhealth


KM
Keitumetse M's update09 Oct 2023, 10:48
Reviewer Update
Hello. I have not heard anything from any of your agents regarding this miscommunication!
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply09 Oct 2023, 14:09
Official
Dear Member

A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards  
KM
Keitumetse M's update18 Oct 2023, 11:10
Reviewer Update
Update. I went to 2 different doctors and they both got declined by the scheme. I have noted that agents are also very cagey about the process of assisting with providing information to doctors on how they can motivate better for their patients. I have lumps in my breasts and they will not cover this procedure as well. Please stay away from Fedhealth. It is a **** due to their lack of transparency.